CASE STUDY · CRO · ANONYMIZED · TRAVEL & HOSPITALITY

Continuous testing on a high-traffic booking site.

Component-level test development on AB Tasty, hypothesis design, and post-test analysis for an enterprise booking platform. Ongoing program across landing pages, hero modules, and conversion flows.

Component-level test development on AB Tasty, hypothesis design, and post-test analysis for an enterprise booking platform. Ongoing program across landing pages, hero modules, and conversion flows.

Continuous testing

Ongoing

Components under test

Landing pages

Hero modules

Search & filters

Conversion flows

Program cadence

Hypothesis

Build & QA

Launch

Analysis

Ship

Kill

Run longer

Client

Anonymized — Travel & hospitality

Industry

Travel and cruise

Service area

CRO

Engagement type

Retainer

Status

Ongoing

01 — The brief

The brief.

The brief.

The brief.

An enterprise booking platform in the travel and hospitality category, with significant traffic, real conversion stakes, and an existing CRO program that needed senior execution capacity. AB Tasty was the platform. The hypotheses, the variant builds, the post-test analysis — those were the work.


The brief wasn’t strategic. It wasn’t “design us a CRO program.” The team had its own program, its own roadmap, and its own internal stakeholders. What it needed was reliable senior execution — someone who could take a hypothesis from intake to launched variant without back-and-forth, build the variants properly, and analyze the results honestly enough that the team could trust the call to ship or kill.

02 — What we did

What we did.

What we did.

What we did.

01

Component-level test development

Variants built on AB Tasty across landing pages, hero modules, search and filter UI, conversion flows, and seasonal campaign moments. We didn’t just configure tests; we built the components that ran inside them. Custom front-end work where needed, performance considerations baked in, fallbacks tested, QA done before launch rather than after.

02

Hypothesis discipline

Every test deserves a hypothesis. We worked with the team to keep that discipline intact — hypothesis-design conversations before build, expected impact and traffic considerations agreed up front, success criteria defined before the test went live. The kind of program hygiene that prevents the post-test argument about whether something “won.”

03

Post-test analysis

Tests end one of three ways: ship it, kill it, or run it longer. We were explicit about which result we got and why — including telling the team when a test that “won” probably shouldn’t ship because the result was statistically significant but practically meaningless. The honest analysis is the work.

04

Steady program cadence

Continuous testing rather than episodic projects. The program runs at a sustained cadence with predictable throughput, which means hypotheses ship, results come in, and the backlog updates based on what’s been learned — instead of the program stalling between bursts.

03 — How the engagement runs

How the engagement runs.

How the engagement runs.

How the engagement runs.

Ongoing retainer with predictable monthly throughput. The team owns hypothesis sourcing, prioritization, and final ship/kill calls; we own variant development, QA, launch, and analysis. Senior front-end execution backed by a network of specialists for the technical lifting. What you’re billed for is what you get.

04 — What changed

What changed.

What changed.

What changed.

The testing program has reliable execution capacity that doesn’t depend on the in-house team scaling its own front-end team.

The testing program has reliable execution capacity that doesn’t depend on the in-house team scaling its own front-end team.

Tests ship on schedule. Variants are built properly the first time. The post-test analysis is honest about what worked and what didn’t.


The more durable change: a CRO discipline that treats killing a test as a real outcome. Most testing programs ship variants that won by tiny margins on irrelevant metrics because the team needs a win to justify the program’s existence. This program is comfortable saying “this won by 2% on click-through but didn’t move conversion — kill it,” because the program over time has shipped enough real wins that the discipline pays back.

Got a testing program that’s stalled? Or one that needs senior execution capacity?

20-minute call. No slides. We look at what's broken and tell you what we'd do.

Got a testing program that’s stalled? Or one that needs senior execution capacity?

20-minute call. No slides. We look at what's broken and tell you what we'd do.